“A Brand is what a business or a person does. A Reputation is what people remember and share.”

• Ted Rubin

Today it’s part one of a conversation Ted Rubin and I had with an audience live on LinkedIn!

Ted shared many great ideas for franchises and small businesses about customer experiences, customer loyalty, and how consumers feel about your brand right now.

Thanks to Social Joey, AnswerConnect, OneUpWeb, and Photofy!

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